Refund and Returns Policy

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Overview

At Elhandasiya, we strive to ensure your satisfaction with our products. Please read our return and exchange policy below.

1. Eligibility for Returns

  • Products must be returned within 14 days of purchase.
  • Items must be unused, in their original condition, and in the original packaging.
  • Proof of purchase (e.g., receipt or order confirmation) is required.

2. Non-Returnable Items

  • Software products, opened items, and customized orders are non-returnable.

3. Exchange Policy

  • Items can be exchanged for a similar product within 14 days, subject to stock availability.

4. Refund Process

  • Refunds will be processed to the original payment method within 7-14 business days after the returned item is inspected and approved.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

5. Contact Us


For any further information, feel free to contact our customer support team at info@elhandasiya.com.

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