TC-C34QN -Spec:I5W/E/4mm/VJO – Project：4MP Fixed Starlight IR Bullet Camera كاميرا تياندي 4 ميجا خارجي الوان

Q: How can I ensure that the device I receive via shipping is free of defects?

A: If you are interested in a device on our website, you can contact us to request it. We will send you detailed images of the device from all angles via Facebook, WhatsApp, email, or any other preferred method. If you are satisfied with the initial condition of the device, you can confirm your order over the phone.

Once confirmed, we will ship the device to you along with an official warranty invoice from our company, covering a testing period of 11 months.

• If the device has any defects or does not match the agreed specifications, you have the right to return it, and we will cover the return shipping costs within 14 days from the date of purchase.
• After 14 days, the device becomes non-returnable, but if any issues arise within the warranty period, you can return the device for repair or replacement through our branches, our shipping representatives, or the agreed delivery method.
• If the exact model is unavailable for replacement, the customer can choose between a similar model or a full refund based on the current market price.

Q: How can I be sure that you will fulfill your promises?

A: We are a well-established company that relies on our reputation in the market. The majority of our sales are through shipping, and we have been in this field for over 20 years. Our longevity in the market is the best proof of our credibility and strong reputation.

We are fully committed to customer satisfaction because our success depends on trust. We have worked hard for 20 years to build our position in the market, and we are dedicated to maintaining our customers’ confidence. Thanks to God’s grace, Al-Handasiya Company is a trusted name in the Egyptian market.

Q: Can I trade in my old laptop for a new one and pay the price difference?

A: Yes, you can! We also offer the option to purchase your old device whether you choose to buy from us or elsewhere—the choice is entirely yours.

Q: Do you offer discounts on your prices?

A: Unfortunately, we do not negotiate prices. We strive to offer the most competitive prices in the market while ensuring the best device condition. Our pricing is set to ensure that our customers always feel they are getting a great deal.